We will do our very best to ship your online purchase within 2-4 business days upon receiving your order.
Shipping is free for all orders within Alberta. A $9.95 flat shipping fee will be added to all orders going to BC and Saskatchewan. For all other orders under $100 within Canada we charge a flat shipping fee of $12.95. Shipping is free within Canada and the US for all orders above $100. Depending on the size of your order a tracking number will be provided at the time of shipping via email. Tiny Timber is not responsible for any lost or stolen packages.
Customs and/or import duties are charged when the package reaches its country of destination. These charges are to be paid by the customer. As custom policies vary depending on the country we do not have any control over these fees. Please contact your local customs office or post office facility for further information. For any international orders, please be mindful that shipping times can vary due to customs processing.
If you have any additional questions or concerns please contact us at firstname.lastname@example.org.